Refund policy
In the spirit of keeping our pricing low and keeping free freight at $49.00 minimum purchases, please see our return policy below.
Pulse Endurance will email you a return label should you wish to make a return for online orders shipped within the United States and returned within 30 days of purchase.
A $9.99 return label fee will apply to most small package returns to include this per item fee on shoes and small helmet boxes.
A $14.99 return label fee will apply to forks, floor pumps, height adjust seat posts, oversize helmet returns per item per box.
A $49.99 return label fee will apply on wheelsets, child trailers and oversize auto rack boxes.
A $99.99 return label fee will apply on returned bicycles.
The label fee will be deducted from your refund or added to the cost of your exchange order.
On exchange orders Bike bling does include free shipping again on orders over 49.00 for the new exchanged for items.
Due to a high incidence of fraudulent activities involving Garmin Watches, Sensors and Computers, all sales of Garmin are final. We regret that we cannot accept returns or exchanges on any Garmin purchases.
Please ensure you carefully review all product details and ask any questions before making your purchase. Our team is available to provide additional photos, videos, and information upon request to assist you in making a confident buying decision.
By completing your purchase, you acknowledge and agree to this no-return policy.
We appreciate your understanding and cooperation in helping us prevent fraud and maintain fair business practices for all our customers.
Please email [email protected] for an return. Indicate which item you wish to return.
Products for return must be in original product packaging in new unused condition. Please do not use product packaging boxes as shipping cartons for return shipping.
If you choose to provide your own return shipping method please ship to:
Pulse Endurance Sports
(619) 656-5222
6062 Lake Murray Blvd
La Mesa, CA 91942